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Robert
Robert, consultant
Category: Mac
Satisfied Customers: 9006
Experience:  many years in the computer consulting industry
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I have turbotax on a Mac Air, for the year 2015. It includes

Customer Question

I have turbotax on a Mac Air, for the year 2015. It includes an AZ form which was ordered, paid for, and works. I am trying to transer all those files to a Mac Pro, but get a message that the AZ form is not included, and that I need to purchase it. How do I transfer the entire tax package to the Mac Pro?
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: It
JA: Have you installed any updates recently?
Customer: It's a Mac Book Pro, OS 10.9.5. Exactly the same as the Mac Book Air, where it works perfectly.
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO, just how to download the AZ forms on the Pro, which have already been paid for.
JA: PayPal, Debitcard or credit card are all fine.
Customer: I said, this form was ordered and installed a year ago. Just want to get it into the other computer.
Submitted: 4 months ago.
Category: Mac
Expert:  Robert replied 4 months ago.

Hi, I'm Robert and I'll be helping you with your computer question.

Expert:  Robert replied 4 months ago.

unfortunately turbo tax locks those forms into the registry of the original computer

the only way to get it ( other than buying it again)

is to contact them directly

this page has details of how to do that

https://ttlc.intuit.com/questions/2561477-how-do-i-re-download-my-second-state-software-after-i-installed-turbotax-software-on-a-replacement-computer

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