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Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
I'm sorry about the issue, the only solution to fix this issue is to restore your iPad which will cause you to lose all data (photos, files, ect...) currently on device. If you made a backup in iCloud, you should be able to restore that.
Here are the steps to restore the iPad :
1-Download Itunes from : https://www.apple.com/itunes/download/
2-Install itunes and plug in your iPad to your pc
3-press and hold the home button and the sleep/wake/power button at the same time for 45 seconds until the Apple logo appears, once that appears you can release the buttons
4-iTunes will give message iTunes has detected an iPad in recivery mode you must restore this iPad to continue
5-click restore if it does not go through click on the iPad in the left hand side of iTunes and click restore
6-restore iPad and now you should have your iPad back.
Additional Information : https://www.youtube.com/watch?v=Shrc3FeCJEQ
Do you still need help please ?
please try to recover your ID by follow the steps in the link below :
If it still disabled you need to follow the same instructions that I mentioned to you
any results ? Do you still need help ?