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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Ever since I did my new update ,my I pad asks for my I cloud

Customer Question

Ever since I did my new update ,my I pad asks for my I cloud password ***** it will not accept it. How do I set a new one
JA: When did you last reset your username and password?
Customer: Maybe with the update before this latest one, not sure
JA: Have you installed any updates recently?
Customer: Yes
JA: What troubleshooting have you tried?
Customer: None
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I'm a 70 yr old novice, go easy with me
Submitted: 5 months ago.
Category: Mac
Expert:  comp_audio replied 5 months ago.

Hello, my name is ***** ***** I will do my best to assist you today. Please give me a minute to review your issue and get back to you. Thanks in advance

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