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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8460
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I put in a new home security system and they changed my

Customer Question

I put in a new home security system and they changed my internet password. Now my Apple TV is not connect to the internet.
JA: When did you last reset your username and password?
Customer: I don't know how to put the new password ***** the tv
JA: Have you installed any updates recently?
Customer: No
JA: What troubleshooting have you tried?
Customer: I lost you. I have a new password ***** my at&t internet and now my apply TV will not connect to it
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Mac
Expert:  John T. F. replied 3 months ago.

Hello! My name is***** will work diligently to provide accurate advice and information. Please give me a minute to read over your submission...

Expert:  John T. F. replied 3 months ago.

What is the model of Apple TV you have please?


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