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Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 16698
Experience:  Over 16 years of computer experience, CISCO certified
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Loads of open directory, 10.12.2, It's a MacPro (late 2013)

Customer Question

Hi, Loads of open directory
JA: What's the model and Operating System (OS) of your device?
Customer: 10.12.2
JA: When did you purchase your Apple device? What troubleshooting have you tried?
Customer: It's a MacPro (late 2013) bought 2015
JA: Anything else you want the Mac expert to know before I connect you?
Customer: Be my guest, the Mac is now almost impossible to work on
Submitted: 3 months ago.
Category: Mac
Customer: replied 3 months ago.
You were fast to charge me, what about a fast answer...
Customer: replied 3 months ago.
Charging, but selecting a free trial, is that really free...???
Customer: replied 3 months ago.
My problem:
förval 16:48:51.192207 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.193330 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.198672 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.199366 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.200171 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.200441 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.201646 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.202079 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.203756 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.208877 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.209360 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.209789 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.210077 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.210386 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.210803 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.211113 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.211705 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.211982 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.212230 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
förval 16:48:51.213294 +0100 opendirectoryd Client: <private>, UID: 0, EUID: 0, GID: 0, EGID: 0
Customer: replied 3 months ago.
30 min passed, are you alive ???
Customer: replied 3 months ago.
63 min passed, now I have to other things.
NOT a good publicity for you !!!!
In the leading question before connecting to you, JA sad it would cost $5 to get the answer, but it was rather $50 to get no answer. I admit I was fouled, now really disappointed....
Customer: replied 3 months ago.
90 min passed, still nothing from you !!!
Customer: replied 3 months ago.
115 min, still nothing
Customer: replied 3 months ago.
9,5h Still no response
Customer: replied 3 months ago.
19h Still no response
Customer: replied 3 months ago.
24h 30 min, still no response from you.
As promised "always within a day", what does that mean ???
And if this is what you mean, "No Answer", then I want my money back !!!!
Expert:  Pete replied 3 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 3 months ago.

Sorry for any delay in you getting a response;

I have read through your replies and I can see that the problem is perhaps not fully explained.

Note that your complaints about no response will put experts off from replying, as they may find it more difficult to get a satisfactory outcome for all.

However, I am prepared to give it a go, if you are still willing?

Expert:  Pete replied 3 months ago.

Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.

Customer: replied 3 months ago.
Now I am back to you, to try to find an answer.
As the initial response from you was none, I went for Apple to find a solution.
Apple did answer today, saying it's not there problem.
They have had logs and other stuff, but don't know what the problem is.
So....
After doing zapping, reset and all that stuff, it did not help.
The logs still appear continously.
It's a big problem, as the QuickKey and MouseShuttle program gets so delayed, they actually don't work.
Rebooting and trying to absolute minimize the use of other programs make it bearable.
Best Regards ***** *****
Expert:  Pete replied 3 months ago.

What have you tried so far?

Have you tried a factory reset?

Customer: replied 3 months ago.

Now, but the problem is also in a MacMini Server and a MacBook Pro. No, I don't think a factory reset will do any difference. The problem started when updating to 10.12.x The problem in the other Mac's are not as important, as they don't do any heavy work with multiple programs. I am off now, back on the line on Monday. Best Regards, Christer *********

Expert:  Pete replied 3 months ago.

Ok, let me check with the other techs on this...

Customer: replied 3 months ago.
Is something happening ?
Customer: replied 2 months ago.
One month ago, the 13'th of January, you sad you would "check with other techs"...
Whats happening ????
Customer: replied 2 months ago.
WHAT WHAT WHAT ?????
I definitely did not ask to be a member of Just Answer.
I just got the Eurocard invoice and saw that you are in there, as of 17-11-11.
I saw the question on the screen and carefully avoided any of those acceptances,
As you could understand, I would really have some answer to my first question before I join as a member.
GIVE ME MY MONEY BACK !!!!!!

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