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Cris
Cris, Mac Specialist
Category: Mac
Satisfied Customers: 6064
Experience:  4 years Mac Specialist, Apple Certified.
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CD / DVD WILL NOT EJECT FROM MY IMAC, MANY YEARS, YESS ALL

Customer Question

CD / DVD WILL NOT EJECT FROM MY IMAC
JA: How much experience do you have with this particular machine?
Customer: MANY YEARS
JA: Have you installed any updates recently?
Customer: YESS ALL UPDATED
JA: What troubleshooting have you tried?
Customer: TRIED TO MANUALLY EJECT AND RESTARTED
JA: Anything else you want the Mac expert to know before I connect you?
Customer: BELIEVE INSERTED A DVD AND WOULD NOT READ AND WILLNOT EJECT
Submitted: 23 days ago.
Category: Mac
Expert:  Cris replied 23 days ago.

Hi there, I am Cris and will be glad to assist you.

This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared. Restart the computer while holding down Command-Option-O-F, to enter the Open Firmware prompt. Type "eject cd" without the quotes, and press return. The disk ought to eject.

Let me know the outcome. Reply back to with any further questions please take the time to rate my service and submit.

Expert:  Cris replied 23 days ago.

How did you make out? Did the solution work for you?