Ask Mac Questions and Get Answers from Experts ASAP
Hi! My name is ***** ***** I will be assisting you. Let's get started!
What is the make/model of your phone?
Please ignore the automated offers being sent by our system.
Click here: https://www.icloud.com/#find
Sign into your account and it will show the active location or the last known location of your iPhone.
You don't know how to.... what exactly?
I cannot remotely ping your iPhone; that is something that you will need to do by signing into your Apple ID account.
Do you know the Apple ID email address?
Do you know the password ***** well? I just need a "Yes" or "No
Click here: https://iforgot.apple.com/password/verify/appleid
Enter your Apple ID information and follow the prompts to reset your password
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