How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

My computer all not accept my password. 21.5" iMac 1.4 GHz

Customer Question

My computer all not accept my password.
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: 21.5" iMac 1.4 GHz dual core Intel Core i5 Turbo Boost to 2.7 GHz, 8gb RAM, 500gb HDD, Intel HD.
JA: Have you installed any updates recently?
Customer: No.
JA: What troubleshooting have you tried?
Customer: None
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Mac
Expert:  Mike replied 6 months ago.

Hi, welcome to justanswer.com! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 6 months ago.

Do you mean your computer admin account password? The one you need to install any software?