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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8425
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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On my games the video does not respond 80 percent of the

Customer Question

On my games the video does not respond 80 percent of the time
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Have no idea. I always update and they are updated on my ipad
JA: Have you installed any updates recently?
Customer: When ever the last update showed I don't remember when that was
JA: What troubleshooting have you tried?
Customer: Nothing I have no idea how
JA: Anything else you want the Mac expert to know before I connect you?
Customer: That is it I just want to get my free money or games for watching videos to promote new apps
Submitted: 3 months ago.
Category: Mac
Expert:  Lorenz Vauck replied 3 months ago.

Dear Client,

I am sorry to hear about that problem. My name is***** am a computer expert with 17 years of experience and I will be trying to help you as good as I can.

Can you please try to describe your problem in more detail please, so that I can help you correctly? Do you mean that the screen freezes when playing games?

Please reply at the box below (there are no additional costs associated with this, you can reply as often as you wish).

Thanks for your patience and best regards,

Lorenz Vauck

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