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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8365
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I'm trying to make an online opening of a securities trading

Customer Question

I'm trying to make an online opening of a securities trading account & my mac isn't processing the info at all
JA: How much experience do you have with this particular machine?
Customer: very little
JA: Have you installed any updates recently?
Customer: yes, it loaded the latest browser & operating system I believe
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the Mac expert to know before I connect you?
Customer: Mac version 10.0.1
Submitted: 1 month ago.
Category: Mac
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 month ago.
Cancel my help. I am able to accomplish my task now.
Customer: replied 1 month ago.
Also, cancel my monthly subscription of $40.00.
Expert:  Dustin replied 1 month ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 1 month ago.

Im sorry no one got to you sooner.

This link will help you cancel your subscription http://ww2.justanswer.com/help/how-can-i-cancel-my-subscription-hl

And this link will help you process a refund http://ww2.justanswer.com/help/how-can-i-request-refund-0

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.