How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ashik Your Own Question
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 10499
Experience:  Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
Type Your Mac Question Here...
Ashik is online now
A new question is answered every 9 seconds

My startup disk is almost full, Mac osx, no, I need to

Customer Question

my startup disk is almost full
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Mac osx
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: I need to delete files but I dont know where to find them
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Mac
Expert:  Ashik replied 4 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Start up disk is your hard disk and you need to have atleast 10GB free space for proper working of OS X. To free up space, you have to delete unwanted files, applications, music, movies etc and then empty the trash.

First let's check what is taking up all the space. For that we're going to use an application named OmniDiskSweeper.

Download OmniDisksweeper from here -->

Use the trial or free version. That application will show the large files that are using the space of your hard drive. So you have to find and remove those unwanted big files that you are not using and empty the trash.

DO NOT delete any system files from System, Library, Private folders etc. If you delete any system files, your Mac will not boot or load. Only delete files which are in your home folder.

Scan with OmniDiskSweeper and it will give you an idea of what is taking up space. It will show large files and its location. Note it down.

Then in Finder, click on GO menu at the top and select Home. This will take you to the home folder. Open each folder and delete unwanted files from there and empty the Trash.

DO NOT trash iPhoto Library, Photos Library or iTunes Library.

Make sure you empty the trash after deleting unwanted files and stuffs

Let me know how it goes.

Note : This is not my final answer. I strive to provide Excellent service or 5 star service. If you feel you've received anything less or if you are not satisfied or if my solutions didn't work, please don't rate me bad or poor or ok. Instead, please let me know and I will try my best to help you until you are fully satisfied or the issue is resolved.

Related Mac Questions