How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

Safari unable to open pages. when I select safari it will

Customer Question

safari unable to open pages. when I select safari it will open the AOL page, but unable to open other pages. Safari says unable to connect to secure server. I've updated safari, computer shows no updates needed. rebooted, restarted without resolve
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Mac 21.5 mid 2011
JA: Have you installed any updates recently?
Customer: OS X 10.7.5
JA: What troubleshooting have you tried?
Customer: made sure no parental controls, no updates needed, safari refreshed
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 6 days ago.
Category: Mac
Expert:  Josh replied 6 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 6 days ago.

Please double check to make sure that your Mac is still connected to Wi-Fi

Expert:  Josh replied 6 days ago.

Please double check to make sure that your Mac is still connected to Wi-Fi