How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 31261
Experience:  IT Engineer for over 15 years
32989067
Type Your Mac Question Here...
Richard is online now
A new question is answered every 9 seconds

My wife washed my Nano ipod. good news is that it is very

Customer Question

My wife washed my Nano ipod. good news is that it is very clean. Bad news is that it doesn't work. If I buy new one can I transfer my iTunes music from my laptop to the new ipod?
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: Acer Aspire 7741Z-4485 & windows 10
JA: Have you installed any updates recently?
Customer: I purchased 3 albun
JA: What troubleshooting have you tried?
Customer: Sorry, I purchased 3 albums a few months ago that I haven't been able to install. other than that eve3rything was fine.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: right now after putting it in rice overnight, it will om
Submitted: 10 days ago.
Category: Mac
Expert:  Richard replied 10 days ago.

Hi there and welcome

I am sorry to hear about that.

Transferring the music from the Laptop to the iPod will be no issue, you just need to connect and sync it and the music will be put onto the new device.

If you would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you