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Justin Johnson
Justin Johnson,
Category: Mac
Satisfied Customers: 38
Experience:  Training and Development at Scientifically Speaking
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I WAS ON IT SCREEN WEN'T BLANK nOW IT SAY IT NEED TO BE

Customer Question

I WAS ON IT SCREEN WEN'T BLANK nOW IT SAY IT NEED TO BE ACTIVATED. I DON"T REMEMBER MY PASSWORD
JA: When did you last reset your username and password?
Customer: DON't remember
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: Can't do anything on I pod till I get it activated
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 13 days ago.
Category: Mac
Expert:  Justin Johnson replied 13 days ago.

Hi! I am Justin. Please give me a few minutes to go over your question.

Expert:  Justin Johnson replied 13 days ago.

When you are ready shoot me a message and we can get this resolved.

Expert:  Justin Johnson replied 11 days ago.

Hello! Are you still there?

Expert:  Justin Johnson replied 10 days ago.

If you found my response helpful please rate my service. Thanks! :)