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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8460
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My apple computer is not accept my password, iMAC computer,

Customer Question

my apple computer is not accept my password
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: iMAC computer
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: can not enter the computer
JA: Anything else you want the Mac expert to know before I connect you?
Customer: recently bought this apple computer and have just one password ***** for some reason it accept the password
Submitted: 5 months ago.
Category: Mac
Expert:  Josh replied 5 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 5 months ago.

Do you see an option for resetting the account using your Apple ID?

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