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Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8690
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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The trash is blocked on my "mail" program, 10.5.8, no, I

Customer Question

the trash is blocked on my "mail" program
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: 10.5.8
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: I don't know what to try
JA: Anything else you want the Mac expert to know before I connect you?
Customer: That's it
Submitted: 7 days ago.
Category: Mac
Expert:  Mike replied 7 days ago.

Hi, welcome to justanswer.com! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 7 days ago.

Who is your email provider?

Expert:  Mike replied 7 days ago.

Please stay on this question do not start a new one.

Who is your email provider?

What do you mean by "blocked" can you clarify?

Customer: replied 7 days ago.
Gmail
Expert:  Mike replied 7 days ago.

Your computer is very old and Mail is probably not compatable with the new gmail.... Did you try accessing in your email using your web browser? Click here and sign in: gmail.com

I can connect by remote and help you too...

Expert:  Mike replied 6 days ago.

Did you try that?

Customer: replied 6 days ago.
I have unsubscribe from this service.
Expert:  Mike replied 6 days ago.

ok