How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Justin Johnson Your Own Question

Justin Johnson
Justin Johnson,
Category: Mac
Satisfied Customers: 31
Experience:  Training and Development at Scientifically Speaking
81238384
Type Your Mac Question Here...
Justin Johnson is online now
A new question is answered every 9 seconds

I do not recall my itunes password?

Customer Question

I do not recall my itunes password ?
Submitted: 9 days ago.
Category: Mac
Expert:  Kevin T replied 9 days ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 9 days ago.

How long have you had the account?

Regards

Kevin

Customer: replied 9 days ago.
I have spent approximately 45 mins going through a maze of questions.
i dont have an answer YET
Expert:  Kevin T replied 9 days ago.

I cannot 'give you an answer'

Apple secure your account for a valid reason.

If you have done this, you will need to speak to support. Did you log a ticket?

Customer: replied 9 days ago.
No Securely Connect.!!!
I am cancelling all further payments to you beyond $5
Expert:  Jon replied 9 days ago.

Hi. My name is ***** ***** I was hoping I could still try and help you with your itunes password ***** I have done this myself, I have had to visit the following link to recover my password. If you visit https://iforgot.apple.com/password/verify/appleid it will ask for you to do the following

enter your apple ID which is also the email account you use for itunes.

Then click continue.

Then you can either choose to reset your password ***** reset your security questions.

choose reset your password

click continue

then choose to get an email or answer security questions. (this is up to you)

If this helps in any way, please consider to rate my service. However, if you still need help please let me know and I can further troubleshoot.

Expert:  Jon replied 7 days ago.

Hey Joseph,

This is Jon from JustAnswer.com and I was just wanting to check in on the status of your iTunes password ***** If the link I sent you previously helped in anyway, please consider to rate my service. However, if you still need help and would like to grant me one last effort, I would be happy to do that.

Also, please don't forget that JustAnswer.com has a satisfaction guarantee. If for any reason you are dissatisfied just let me know and I will send customer service a request for a refund to your account.

Thanks for your time.

Expert:  Justin Johnson replied 4 days ago.

Hi! I am Justin! Can I help you?