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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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It wont let me restore it, wont let me restore my iphone 4s,

Customer Question

it wont let me restore it
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: wont let me restore my iphone 4s
JA: Have you installed any updates recently?
Customer: yes two days ago
JA: What troubleshooting have you tried?
Customer: it firstt started off as it wont let me turn on wifi so i called apple and told me what to do so i did and know my computer wont let me restore my phone
JA: Anything else you want the Mac expert to know before I connect you?
Customer: i really need my phone to start working and would it just be a chat like this or phone call
Submitted: 14 days ago.
Category: Mac
Expert:  Dustin replied 14 days ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Expert:  Dustin replied 14 days ago.

What exactly happens when you try to restore your phone? Do you see an error code?

Please be specific and detailed so that i can help you work through the issue. Thank you,

Dustin S.

Expert:  Dustin replied 11 days ago.

Hello, my name is Dustin,

Did you still need help with this issue? If so, please respond so we can get started.

Otherwise, if you want to cancel this support ticket, please respond and let us know so that we know to close this ticket out. Thank you,

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.