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What type of Mac is this ?
Are you not getting any sound from Mac ?
There are two reasons for this problem. Either the sound chip has failed or this is a glitch with system.
First reset the System Management Controller of your Mac. Follow the steps below;
Shut down the computer.
Plug in the power adapter to a power source, connecting it to the Mac if not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
If that didn't work,then reset the PRAM and NVRAM of your Mac. Follow the steps below;
Shut down your Mac
Restart and immediately hold down Command-Option-P-R keys at the same time
Hold the keys down until the computer restarts and you hear the startup sound for two or three times.
Release the keys and let the Mac bootup.
Please let me know if that didn't work, so we can continue troubleshooting.
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Hi there, No problem. Take your time and let me know the results please
I'm afraid the internal sound chip has failed. When you turn on the Mac, does it make any sound ?
Wait, I thought the internal speakers are not working. So does this happen on external speakers only ?
Sorry I'm a little confused. What is exact setup your Mac and other devices ?
Is this a new issue ?
Can you download and install this file, restart Mac and see if it is working ? http://www.nordkeyboards.com/sites/default/files/files/downloads/os/nord-stage-ex/Update%20Nord%20Stage%20EX%20OS%20v6.06.dmg
I'm afraid I'm out of ideas on this one. Sorry.
I will opt out and open this question to other experts in here. If they have any idea, they will get back to you.
It is a digital interface so it has no output controls that just means you don't change the volume, etc.. on the Mac. Open Finder > Applications > Scarlett MixControl. That's what you use for the controls... Your OS should automatically switch the computer’s default audio outputs to be the USB port to which the Scarlett 6i6 is connected. To verify this, go to System Preferences > Sound, and ensure that the input and output are set to Scarlett 6i6. For more detailed setup options on a Mac, open Applications > Utilities > Audio MIDI Setup.
Do you still need help?