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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8415
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My mail software damaged i think can not open it, tosemite

Customer Question

my mail software damaged i think can not open it
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: tosemite 10.10.3
JA: Have you installed any updates recently?
Customer: it would be updated
JA: What troubleshooting have you tried?
Customer: it was giving me hard time with search engine and could not see the mail sent mails so i try to rebuild it. then start downloading 190000 emails i have from 2012 . not a typo
JA: Anything else you want the Mac expert to know before I connect you?
Customer: i had a family small 250 gig sad hard rive which was very only gig available. i bought a external drive and and make 30 gig space by moving everything out. downloading 40,000 emails now i have only 5 gig space available again. may be i can just get the old mailboxes from time machine and rebuild it.
Submitted: 3 months ago.
Category: Mac
Expert:  Ashik replied 3 months ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Who is your email provider ? Gmail, Yahoo etc

How many emails are added to Mail app ?

Are all your emails saved on server ?