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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8527
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My iPod classic wont sync and add the new cds I have on my

Customer Question

good morning... my iPod classic wont sync and add the new cds I have on my iTunes app. Can you help?
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Windows 10
JA: Have you installed any updates recently?
Customer: all updates are up to date
JA: What troubleshooting have you tried?
Customer: none...too afraid to lose all of my data/music
JA: Anything else you want the Mac expert to know before I connect you?
Customer: PS.. I am not on a MAC..I am on a Dell
Submitted: 7 months ago.
Category: Mac
Expert:  John T. F. replied 7 months ago.

Hello! My name is***** will work diligently to provide accurate advice and information.

Expert:  John T. F. replied 7 months ago.

How long ago did you last sync successfully?

Thanks,

John

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