Thank you for using JustAnswer.com.My name is ***** ***** I will do my best to help.I might have found something, please try this first:
Step 1: Change the font in the Office for Mac file
If you can now see the text, there is a problem with the original font. Please let me know what happens, if you do see the text now I will send more instructions.Thanks,Bob
Just wanted to follow up and see if you still need help with this.
Please Note: After my 2nd response, an automatic "Premium Service" offer will be made. Please feel free to disregard it, we can revisit that type of service later if necessary.
Were you able to do as I suggested above? What are the results?