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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8365
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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HAVING TROUBLE CONNECTING TO WEB.OLD PASSWORD DOES NOT WORK,

Customer Question

HAVING TROUBLE CONNECTING TO WEB.OLD PASSWORD ***** NOT WORK
JA: When did you last reset your username and password?
Customer: NEVER
JA: Have you installed any updates recently?
Customer: NO
JA: What troubleshooting have you tried?
Customer: INPUTTING PASSWORD *****
JA: Anything else you want the Mac expert to know before I connect you?
Customer: the is not a mac!
Submitted: 2 months ago.
Category: Mac
Expert:  Bob James replied 2 months ago.

Hi,

Thank you for using JustAnswer.com.

My name is ***** ***** I will do my best to help.

Please provide more details:

What is "WEB.OLD"?

I've not heard of this, could you provide more detailed information so I can better help?

Thanks,

Bob

Expert:  IT Miro replied 2 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Please tell me if you still require assistance with the password *****?

I am awaiting your reply.

Thanks,
IT Miro

Expert:  IT Miro replied 1 month ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro