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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8869
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I rebooted my phone and dont know why my paswword or apple

Customer Question

I rebooted my phone and dont know why my paswword or apple !D may not be correct. I rarely use my Apple ID
JA: When did you last reset your Apple ID or password?
Customer: a long time ago. I assume my ID is my email
JA: Have you installed any updates recently?
Customer: no there is one there to intsall I haven't done
JA: What troubleshooting have you tried?
Customer: just reooted bc the messages were not going through yesterday
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Mac
Expert:  Mike replied 4 months ago.

Hi, welcome to justanswer.com! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 4 months ago.

Go here and put in your info to recover your Apple ID and password: https://iforgot.apple.com/appleid#!&section=appleid

Expert:  Mike replied 4 months ago.

Did you do that?

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