Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Can you tell me what the note said exactly in the message you are seeing here?
How are you accessing skype? Inside of an outlook program, downloaded from the web etc?
Can you go to safari or another browser for me to narrow this down?
Log into your skype from there. And tell me if it comes up correctly. This will determine
our next steps.
Lets fix your dns which is causing this error:
On step 3, you ONLY want 220.127.116.11 and 18.104.22.168 in that screen. Nothing else.
Shut down your mac and restart it and let me know what happens when you sign into skype.
Try to use those too with them and see if it corrects first.
Hello, my name is Dustin.
While a skype for web account will work. It will be missing your conversation history, and it isnt as reliable as far as making video and voice calls.
If you would like, I can connect to your mac without an additional charge, and fix the issue for you directly, with the skype desktop app.
You dont have to answer tonight as its getting late and my shift ends in 17 minutes.
But if you would like to fix the desktop app, let me know and we can schedule something tomorrow or later this week.
Hi John, the last bit of help I can offer you then, is the refund link below.
I hope you will try out justanswer again in the future, and Happy Thanksgiving~