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Hello! My name is*****I am a certified computer professional who will assist you.
Is the problem with password ***** something else?
Please provide more information about the problem you are experiencing so that I can better assist you. Did you forget the password ***** your Mac computer, or the problem is with something else?Thanks,IT Miro
OK. There is a way to reset the password. I can provide the instructions for you.
Do you happen to know which Mac OS version is installed on your Mac computer?
How old is your computer?
Thanks for the information! Please hold on while I provide the instructions for resetting the password.
Here are the instructions on how to reset the password ***** your Mac computer:1. Completely power off your Mac computer2. Wait for about 10 seconds and then power it back on3. Immediately press and hold down the Command and R keys on the keyboard4. When you hear the startup sound, release those keys5. A new window will soon appear named "OS X Utilities" - don't select any option there, but instead, click on Utilities located at the top, and then click on Terminal6. When the white Terminal window opens, type: resetpassword and press Enter7. A new window will appear named "Reset Password" - there click on your hard disk (volume) which is usually named Macintosh HD8. For "Select the user account", select your Mac user account, and then type a new password ***** the boxes below9. Click Save and the password ***** be reset. You can now restart your Mac computer10. Use the new password ***** you are promptedIf you prefer, you can watch video instructions on how to reset the password ***** click on this link below:https://www.youtube.com/watch?v=CJ6AZMk2cy0I hope this helps!
For any questions, let me know.
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.If you don't require further assistance, please take a moment to rate my assistance by clicking on the stars located in the upper right corner of the page.Thanks,IT Miro
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