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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8867
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have an pple ipad model A1395. I have forgotten

Customer Question

I have an pple ipad model A1395. I have forgotten mypassword.how do I get a new password
JA: When did you last reset your username and password?
Customer: its has been along while
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: none it was originally my grandson,s and he gave it to me
JA: Anything else you want the Mac expert to know before I connect you?
Customer: not unless you need something
Submitted: 4 months ago.
Category: Mac
Expert:  Mike replied 4 months ago.

Hi, welcome to justanswer.com! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 4 months ago.

Go here and put in your Apple ID to reset your password: https://iforgot.apple.com/password/verify/appleid

If you are satisfied, please kindly provide an OK or Above Rating - so I get paid. Keep in mind you can always come back to this page at any time regarding this question. Thanks!!

Expert:  Mike replied 4 months ago.

You do mean you forgot your Apple ID password ***** not your lock code to get in to the iPad? Let me know.

Customer: replied 4 months ago.
lock code I,m sorry
Expert:  Mike replied 4 months ago.

Do you have a computer?

Expert:  Mike replied 4 months ago.

Did you change the passcode after your grandson gave it to you?

Expert:  Mike replied 4 months ago.

Are you still there?

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