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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8460
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My O\Powerbook microphone is not working. how can I turn it

Customer Question

My O\Powerbook microphone is not working. how can I turn it on?
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Sierra
JA: Have you installed any updates recently?
Customer: no, not lately
JA: What troubleshooting have you tried?
Customer: None. I get no sound when on video calls. I hear but the other party doesn't hear me.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: That is all.
Submitted: 5 months ago.
Category: Mac
Expert:  Mike replied 5 months ago.

Hi, welcome to! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 5 months ago.

Go to System Preferences / Sound / Input do you see the mic listed?

Expert:  Mike replied 5 months ago.

Hello!! ?

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