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Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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See my message, Sierra, Not since I printed my last books

Customer Question

See my message
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Sierra
JA: Have you installed any updates recently?
Customer: Not since I printed my last books and calendars
JA: What troubleshooting have you tried?
Customer: I've previewed to test whether any faulty pics. I've closed computer and opened. I've retried the book many times in the last 48 hours
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I'm in the middle of trying now & it's at 40%
Submitted: 21 days ago.
Category: Mac
Expert:  Josh replied 21 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 21 days ago.

In your initial response, you mentioned "See my message" -- although, there isn't a message to view. Can you explain your issue in more detail?