How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8697
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
25267123
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I lost it and think itmay be stolen, i don't know it is

Customer Question

I lost it and think itmay be stolen
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: i don't know it is through my wok and it is tmoble
JA: Have you installed any updates recently?
Customer: yes
JA: What troubleshooting have you tried?
Customer: this is all i have done other than look for it and tried calling it - it went straight to voicemail
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 19 days ago.
Category: Mac
Expert:  Mike replied 19 days ago.

Hi, welcome to justanswer.com! My name is Mike.

I am going over your question and I will be with you shortly.

Expert:  Mike replied 19 days ago.

If you had Find My iPhone turned on just use any computer and go to icloud.com and sign in then select Find iPhone. If you are satisfied, please kindly provide an OK or Above Rating - so I get paid. Keep in mind you can always come back to this page at any time regarding this question. Thanks!!

Customer: replied 19 days ago.
i can not sign in to icloud
Expert:  Mike replied 19 days ago.

Well you have to do that to find it. Did you forget your Apple ID or Password?

Expert:  Mike replied 19 days ago.

If it is a work controlled iPhone then you have to ask your IT dept to help you...