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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Trying to replace the battery and do not have adhesive

Customer Question

Trying to replace the battery and do not have adhesive strips. Trying to go ahead and replace screen and concerned about connectors connecting properly
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: I believe 10.1.1
JA: Have you installed any updates recently?
Customer: not too recently
JA: What troubleshooting have you tried?
Customer: you
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 23 days ago.
Category: Mac
Expert:  Jason Jones replied 23 days ago.

Hello,
I am the person that will be helping you today.

May I ask for the brand and model name of the device that you are working with?

I will be standing by, looking forward to your response.

Thank you,
Jason

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