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Hi there and welcome
Are you connecting it to a windows or mac computer when trying to update it?
Please let me know
Can you connect it to a different USB port on the computer
Then try to restore via DFU in iTunes
Does it then complete?
ok, now choose restore
thanks, ***** ***** know the results please
we will soon know
ok, do you have a different data cable or computer there?
ok, try to restore using a different cable please
Hi there, sorry there was a technical issue, I could not post to you, I am retyping the answer now, 1 minute please
If you’re using a Windows computer, follow the steps from the Microsoft support site. Resetting the hosts file affects software services that rely on hosts file redirects.
Did you try that?