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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8415
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I have an apple I phone, afiveS when the phone said I needed

Customer Question

I have an apple I phone, afiveS when the phone said I needed an update I did that and since that time all I can get is joining "clink-dA94" and the want a password ***** I typed out. is this my camera they are refuting to
JA: When did you last reset your username and password?
Customer: I have tried all kinds of user names passwords and nothing works.
JA: Have you installed any updates recently?
Customer: Yes and that's when the trouble started
JA: What troubleshooting have you tried?
Customer: None
JA: Anything else you want the Mac expert to know before I connect you?
Customer: Has the camera caused the problem, as I have had it quite awhile and it was working fine
Submitted: 3 months ago.
Category: Mac
Expert:  Viet - Mac Tech replied 3 months ago.

Hi,

I'm sorry about the issue. Is your iPhone asking for the Wi-Fi network password? Or is it something else?

Does it let you skip the Wi-Fi page?

What is the model of your Internet modem/router device?
Do you have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please reply at the box below. Thank you.

Expert:  Viet - Mac Tech replied 3 months ago.

Do you also have a windows or mac computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,