I'm sorry about the issue. What's currently showing on your iPad's screen now?
Please reply at the box below. Thank you,
Is your iPad showing something like this "This iPad is currently linked to an Apple ID (t****@y****.com). Sign in with the Apple ID that was used to set up this iPad."? If so, what's the exact email address, or part of the email address it is currently showing?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,