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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8460
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I can't get my email to open on my mac the page just stops

Customer Question

i can't get my email to open on my mac the page just stops about 3 millimetres from the finish line
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: ois captian
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: phone but now i need to print something....
JA: What troubleshooting have you tried?
Customer: tried setting up another outlook acct to get verification code...didnt want to open so got it sent to my phone...put it in and is just loading not opening
JA: Anything else you want the email expert to know before I connect you?
Customer: it was working fine...just now i can't get into my email
Submitted: 5 months ago.
Category: Mac
Expert:  IT Miro replied 5 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 5 months ago.

Please tell me if you use an e-mail program (Mac Mail) on your computer to access the e-mails, or you use a web browser (Safari) to access the web mail interface?

Thanks,

IT Miro

Expert:  IT Miro replied 5 months ago.

Hello again!

I am following up with you to see if you require further assistance. Let me know by sending me a reply below.

Thanks,
IT Miro

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