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Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 16374
Experience:  5 years as Network Admin, 10+ years of IT support
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When I put on a subject it closes down in the middle of a

Customer Question

When I put on a subject it closes down in the middle of a subject
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: The iPad closes down in the middle of a subject
JA: Have you installed any updates recently?
Customer: Not that I know of
JA: What troubleshooting have you tried?
Customer: I checked through settings
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I am lost for words on this
Submitted: 2 months ago.
Category: Mac
Expert:  Josh replied 2 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 2 months ago.

On your iPad, please hold down the POWER and HOME buttons together until you see the Apple icon. After you see the icon, please release the buttons. After the iPad restarts, please try writing a subject again.

If the issue continues, please reply back otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

Expert:  Josh replied 2 months ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.