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HI there and welcome
Can you please connect the iPhone to your computer and open iTunes (you can download it from www.itunes.com if you do not have it)
Then hold the home and power buttons until iTunes pops up with a message saying it detects a iPhone in recovery mode, then release the buttons.
Does it then work?
Does the computer detect the phone at all Debra?
The payment for the remote service failed Debra but we can continue here
If it detects it, does iTunes show the phone?
With it connected, hold Volume Down and Power for 10 seconds until you see a pop up appear on iTunes (still with the phone connected to the computer)
Does the pop up show in iTunes?
ok, you will need to do this as it has suffered a major failure.
Choose to restore to factory settings.
Let me know what then happens please.