Hi! My name is ***** ***** I will be assisting you. Let's get started!
To find your Apple ID information, click here: https://iforgot.apple.com/password/verify/appleid#!§ion=appleid
After you find your Apple ID, click here to reset the password: https://iforgot.apple.com/password/verify/appleid
Now, use the information to sign in.
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Please take a look at my reply above this (You may have missed it)
I understand and I have replied above your previous reply. It looks like you didn't see my answer above so here it is again for you: