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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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My iPad says press home, then enter passcode. Have tried

Customer Question

My iPad says press home, then enter passcode. Have tried various passcode. This is awful, because I communicate with my son in Australia. Help.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: OS X El Capitan on my mac mini
JA: Have you installed any updates recently?
Customer: Yes, bad mistake.
JA: What troubleshooting have you tried?
Customer: I can't get into my iPad at all. I'm fine with my mac mini.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: When I press the HOME Button on the iPad, it says "Enter Passcode"?????
Submitted: 28 days ago.
Category: Mac
Expert:  Justin Johnson replied 28 days ago.

Hi! I am Justin. Please give me a few minutes to go over your question.

Expert:  Justin Johnson replied 28 days ago.

I would love to help you get started on this. Please shoot me a message when you are ready.

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