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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8425
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I turned my Iphone off and when I turned it back on it asked

Customer Question

I turned my Iphone off and when I turned it back on it asked for a password ***** I cannot remember. How can I reset my password?
JA: When did you last reset your username and password?
Customer: Just last week when I bought it.
JA: Have you installed any updates recently?
Customer: Yes. Some apps.
JA: What troubleshooting have you tried?
Customer: I don't know of any.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No. I just need to know how to reset my password ***** I can get access to my phone.
Submitted: 4 months ago.
Category: Mac
Expert:  tyroneboman replied 4 months ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

What is your apple id?

You can reply to me here by typing in the box below please.