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Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Wont start. Just displays a small rotating circle of small

Customer Question

Wont start. Just displays a small rotating circle of small bars in the center of the display.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: Dont knos. Bought the IPAD close to three years ago and was standard software.
JA: Have you installed any updates recently?
Customer: Yes
JA: What troubleshooting have you tried?
Customer: Tried reloading;turning off and on but no buttons work.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: No,thanks.
Submitted: 23 days ago.
Category: Mac
Expert:  Justin Johnson replied 23 days ago.

Hi! I am Justin. Please give me a few minutes to go over your question.

Expert:  Justin Johnson replied 23 days ago.

It sounds like you are in a boot loop. Can we work together to troubleshoot this issue?

Customer: replied 23 days ago.
OK. Will stay on line here.
Expert:  Justin Johnson replied 23 days ago.

Do you have another computer?