How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike, Mac Medic
Category: Mac
Satisfied Customers: 8418
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
Type Your Mac Question Here...
Mike is online now
A new question is answered every 9 seconds

I cannot sign in with my password or apple ID. I have an

Customer Question

I cannot sign in with my password ***** apple ID. I have an Apple 5 ty
JA: When did you last reset your Apple ID or password?
Customer: I don't know
JA: Have you installed any updates recently?
Customer: no
JA: What troubleshooting have you tried?
Customer: any password ***** thought i may have used over the years
JA: Anything else you want the Mac expert to know before I connect you?
Customer: he can call me on my boy friends phone(###) ###-#### Greg thank you
Submitted: 3 months ago.
Category: Mac
Expert:  tyroneboman replied 3 months ago.
Hi ,My name is***** am sorry to hear that you are having this issue.I will be glad to assist you with this.

What is the Apple ID please?