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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I'm setting up a IPod for the first time. I started a 3 mo.

Customer Question

Hi, I'm setting up a IPod for the first time. I started a 3 mo. trail but I'm not sure after that??
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: HP computer
JA: Have you installed any updates recently?
Customer: yes, it says everything is updated
JA: What troubleshooting have you tried?
Customer: not sure?? IPod says I'm connected. Doesn't seem to respond though.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 30 days ago.
Category: Mac
Expert:  Justin Johnson replied 30 days ago.

Hi! I am Justin. Please give me a few minutes to go over your question.

Expert:  Justin Johnson replied 30 days ago.

iPod or iPod Touch?