I'm sorry about the issue. Is it asking for the Apple ID password? Or the passcode?
Does the iPhone let you open the Settings app icon or any app icon?
Please reply at the box below. Thank you,
Do you mean you have connected to iPhone to the computer?
Do you have a Windows or Mac computer, if any?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,