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I'm sorry about the issue. It looks like the software update was corrupted. To resolve this issue, the iPhone must be connected to the computer. Please download / install the iTunes program at the Apple website below:
- Then open the iTunes program on the computer, then connect the iPhone to the computer. Then use the iTunes program to fix / restore the iPhone.
Please reply at the box below to continue. Thank you,
If needed, here is another way:
- If needed, please see the video instructions at the website below; it may be easier:https://www.youtube.com/watch?v=34v8HMC9B98
- Do you have a Windows or Mac computer?
Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,