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Justin Johnson
Justin Johnson,
Category: Mac
Satisfied Customers: 31
Experience:  Training and Development at Scientifically Speaking
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Invoice numbersandfor 18.47$ CAD jave been sent to my email

Customer Question

invoice numbers(###) ###-####and(###) ###-####for 18.47$ CAD jave been sent to my email account. These are items for which I have no knowledge and did not authorize.
JA: Have you contacted anyone about your account?
Customer: I tried accessing the apple-cancel-receipt224512 but am denied access
JA: Have you installed any updates recently?
Customer: yes software updates have been done in the last couple of weeks
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 22 days ago.
Category: Mac
Expert:  Justin Johnson replied 22 days ago.

Hi! I am Justin. Please give me a few minutes to go over your question.

Expert:  Justin Johnson replied 22 days ago.

Have you actually seen these charges reflected on any of your credit or debit cards?

Customer: replied 22 days ago.
No
Expert:  Justin Johnson replied 22 days ago.

Then the e-mail is a scam. I would put it in your junk mail.

Thanks for working with me. Don't forget to rate my service! :)