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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8286
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Trying to install a brother LC101 to a mac am having a hard

Customer Question

trying to install a brother LC101 to a mac am having a hard time,
JA: How much experience do you have with this particular machine?
Customer: not to much.
JA: Have you installed any updates recently?
Customer: yes I think so
JA: What troubleshooting have you tried?
Customer: Have done the direction starting with network wylan setup wizard said said password ***** setting yes press1
JA: Anything else you want the Mac expert to know before I connect you?
Customer: That all I know off
Submitted: 29 days ago.
Category: Mac
Expert:  Josh replied 29 days ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 29 days ago.

You mentioned that you started installing the printer on your network -- Where exactly are you having issues at?

Customer: replied 29 days ago.
That's find I got it finis please cancel
Expert:  Josh replied 29 days ago.

Would you like to cancel?

Customer: replied 29 days ago.
Expert:  Justin Johnson replied 29 days ago.

Hi! I am Justin. Please give me a few minutes to go over your question.

Expert:  Justin Johnson replied 29 days ago.

The Brother LC101 is the name of a type of ink cartridge. What is the make a model of your printer?