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Ask Mike Your Own Question

Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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Forgot apple id password, don't remember, no have all info

Customer Question

hi forgot apple id password
JA: When did you last reset your Apple ID or password?
Customer: don't remember
JA: Have you installed any updates recently?
Customer: no have all info on cloud but cant open phone
JA: What troubleshooting have you tried?
Customer: none
JA: Anything else you want the Mac expert to know before I connect you?
Customer: no
Submitted: 25 days ago.
Category: Mac
Expert:  Mr.Med replied 25 days ago.

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 25 days ago.

I'm sorry about the issue. To reset your Apple password, please click on the link below: https://iforgot.apple.com/

enter your email address, then click on Continue at the bottom, and follow the onscreen instructions in order to reset your Apple password.

Let me know the results please

Thank you

Expert:  Mr.Med replied 25 days ago.

Has everything worked out ?