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Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8279
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I cannot open mail. I believe it is iOS. NO. I really don't

Customer Question

I cannot open mail.
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: I believe it is iOS.
JA: Have you installed any updates recently?
Customer: NO.
JA: What troubleshooting have you tried?
Customer: I really don't understand the question. I have tried to look around and try different approaches but no success.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I cannot think of anything.
Submitted: 26 days ago.
Category: Mac
Expert:  Ashik replied 26 days ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Is this an iPhone or iPad or Mac ?

What happens when you open Mail ?