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How's it going.Let me read of your question. Give me a minute.
Have you updated your iPhone recently?
Would I be able to connect for a look?
$10 for the remote assistance
Hi! I am Justin. I will be assisting you now. Let me look over your conversation so I can help.
Are you syncing your phone to your HP Pavilion? If so has anything changed on your PC?
Have you tried a different lighting cord?
Sounds good. Let me know what happens.
Do you have any other iOS devices you can test to see if they also don’t show up? (iPad, iPod, iPhone)
My only thought is that if the Windows PC does not see the phone it may be an issue with the computer not the phone. I would like to rule out where the point of failure is. Do you know anyone you could have them plug in their phone and see if it is seen?
Not to my knowledge. Is iTunes updated to the latest version?
This seems silly, but have you restarted the computer?
There has been an outlook at since last summer though. Who is your e-mail/calendar/contacts provider?
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